❓ Have questions about SCP 000? Find all the answers on this FAQ page 🎁 Welcome Bonus up to RM 500 — register free today! 💳 Deposit via TNG eWallet, DuitNow, GrabPay, Boost & FPX — within 2 minutes ⚽ Sports Betting on EPL, Malaysia Super League, badminton & MPL esports 🔒 SSL 256-bit licensed platform — your data & funds are fully protected 💸 Withdrawals in 5–15 minutes to your Malaysian e-wallet 📞 Bahasa Melayu Support 24/7 — live chat response in under 10 minutes 18+ Registration is for users aged 18 and above only ❓ Have questions about SCP 000? Find all the answers on this FAQ page 🎁 Welcome Bonus up to RM 500 — register free today! 💳 Deposit via TNG eWallet, DuitNow, GrabPay, Boost & FPX — within 2 minutes ⚽ Sports Betting on EPL, Malaysia Super League, badminton & MPL esports 🔒 SSL 256-bit licensed platform — your data & funds are fully protected 💸 Withdrawals in 5–15 minutes to your Malaysian e-wallet 📞 Bahasa Melayu Support 24/7 — live chat response in under 10 minutes 18+ Registration is for users aged 18 and above only
  1. Home
  2. Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS

SCP 000 FAQ – All Your Answers in One Place

Not sure about something at SCP 000? This page brings together answers to the most frequently asked questions from Malaysian players — covering everything from registration and deposits to bonuses, security, and responsible gaming. All in clear, complete English.

Register Free Log In
50+
Questions Answered
7 Categories
Neatly Organised Topics
24/7
BM Live Chat Support
<10 min
Support Response Time
Licensed & Regulated Platform
256-bit SSL Encrypted
RM 500 Welcome Bonus
TNG / DuitNow / FPX
24×7 BM Support

Find Answers to Your Questions

Type a keyword or select a category to find answers quickly

No questions match your search. Try a different keyword or reach out to our support team via live chat.
Categories

Account & Registration

8 questions in this category

Account registration SCP 000 is free and only requires a few basic details: your full name as per your MyKad, an active email address, a Malaysian phone number (+60), your date of birth for age verification, and a strong password. No documents need to be submitted during registration. The sign-up process takes under 2 minutes. Identity documents (MyKad or passport) are only required later during the KYC process before your first withdrawal can be processed.

Minimum age requirement to register and use the platform SCP 000 is 18 years old. This is a legal requirement that cannot be compromised. We apply a strict age verification process at registration and during the first withdrawal (via MyKad verification). Any account suspected of belonging to an underage individual will be suspended immediately pending verification, and related winnings may be forfeited.

No. Each individual is only permitted to hold one account at SCP 000 — even using a different email, phone number, or username. Holding multiple accounts is a serious violation of our Terms & Conditions. Our system uses multiple detection methods including phone numbers, KYC documents, and IP address analysis. If you have forgotten the password to an old account, use the "Forgot password?" feature or contact our support team to regain access — do not create a new account.

Your username cannot be changed after registration as it serves as your account's unique identifier. However, you can update your email address via the Account Settings section after completing a two-step verification process. A confirmation email will be sent to both your old and new email addresses. If you encounter any difficulties, please contact our support team SCP 000 via 24-hour live chat for immediate assistance.

KYC (Know Your Customer) is a standard identity verification process practised by all licensed financial institutions and betting platforms worldwide. At SCP 000, KYC is required before your first withdrawal can be processed. You will need to submit a clear copy of your MyKad or passport through the secure upload system in your account. The process is typically completed within 24 business hours and only needs to be done once. KYC protects your funds and prevents identity fraud.

To permanently close your account, contact the support team SCP 000 via live chat or email at support@scp000.xyz. Before closing your account, make sure you have withdrawn all eligible balances to your Malaysian e-wallet or bank account. Account closure is permanent and cannot be reversed. If the reason you wish to close your account is related to gambling control concerns, we recommend considering the self-exclusion option first — this allows you to return to playing in the future when you feel ready.

Verification email from SCP 000 usually arrives within 1 to 3 minutes of registration. If you have not received it, check your spam or junk mail first, as email systems sometimes automatically filter platform emails. If it still has not arrived after 10 minutes, log in to your account and look for the "Resend Verification Email" option in your account settings. If the issue persists, contact our live chat support and provide the email address you registered with.

Go to the SCP 000 Login page and click on the "Forgot password?". Enter your registered email address and we will send you an email containing a password reset link within 1 to 3 minutes. The link is valid for 30 minutes only for security reasons. Click the link, enter a strong new password, and confirm. If you do not receive the email, check your spam folder or contact our live chat support.

Deposit & Payment

7 questions in this category

SCP 000 accepts all popular Malaysian payment methods: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX via Maybank2u or CIMB Clicks. All deposits are processed in under 2 minutes. The minimum deposit is RM 20 for all methods, with no hidden fees from SCP 000. All transactions are conducted in Malaysian Ringgit (MYR). Please ensure deposits are made from an account in your own name — SCP 000 does not accept third-party deposits.

The minimum deposit amount at SCP 000 is RM 20 for all accepted payment methods — whether Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX. No maximum deposit limit is set, though deposits exceeding certain thresholds may require additional verification in line with our standard financial control procedures. To claim the Welcome Bonus, a minimum deposit of RM 30 applies.

Deposits via all methods accepted by SCP 000 processed instantly and your account balance will be updated in under 2 minutes after a successful transaction is confirmed by the payment provider. If your deposit has not been credited after 5 minutes, check whether the transaction was successful in your e-wallet or banking app. If the transaction was successful but your balance has not been updated, contact our support team with proof of the transaction and we will process a manual credit promptly.

A failed deposit is usually caused by one of several reasons: (1) insufficient balance in your e-wallet or bank account, (2) your daily transaction limit on the e-wallet has been reached, (3) your internet connection dropped during the process, or (4) a temporary technical issue on the payment provider's end. First step: check whether the amount was deducted from your account. If it was, contact support SCP 000 with a screenshot of the transaction. Otherwise, try depositing again using the same method or an alternative such as DuitNow or FPX.

No. SCP 000 has a strict policy that all deposits must be made from a payment method in your own name — whether TNG eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX. Deposits made from third-party accounts will not be processed and may result in account suspension. This policy exists to protect all parties from financial fraud and to ensure compliance with anti-money laundering regulations.

SCP 000 does not charge any fees for deposits. However, some payment providers may apply a small transaction fee according to their own service terms — this is a charge from the payment provider, not from SCP 000. For information on provider fees, refer to the terms of service for TNG eWallet, GrabPay, DuitNow, or your respective bank. The majority of e-wallet and DuitNow transactions in Malaysia are free for users.

Yes, and we strongly encourage you to do so. SCP 000 provides daily, weekly, and monthly deposit limit tools that you can set under the "Responsible Gaming" section in your account settings. Once a limit is set, the system will automatically decline any deposit attempt that exceeds it. Limits can be lowered immediately, while increases require a 24-hour waiting period before taking effect. This is a free tool designed to help you play within your means.

Withdrawal of Winnings

6 questions in this category

SCP 000 processes withdrawals to Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX within 5 to 15 minutes once the withdrawal request is approved. Withdrawals requiring additional review (such as a first large withdrawal or accounts that have just completed KYC) may take up to 24 hours. All withdrawals are in Malaysian Ringgit (MYR) only. There are no withdrawal fees charged by SCP 000.

Minimum withdrawal amount at SCP 000 is RM 50. There is no daily maximum withdrawal limit for players who have completed the KYC process. Withdrawals must be made to a payment method registered in your own name — the same name used during deposit and KYC. This is a standard requirement to ensure security and prevent money laundering.

A withdrawal may be declined or delayed for several reasons: (1) KYC process not yet completed — submit your MyKad documents via your account, (2) Bonus rollover requirements not yet met — check the Bonus section for details, (3) Withdrawal method differs from deposit method — this is a security requirement, (4) Account requires additional security review. If you are unsure why your withdrawal was declined, contact the support team SCP 000 via 24-hour live chat — we will clearly explain the reason and help you resolve it.

Winnings generated from bonus funds can be withdrawn once the rollover (turnover) requirements are met. Rollover requirements mean you need to wager a specified amount before bonus winnings become eligible for withdrawal. For example, a RM 100 bonus with a 5x rollover requirement means you must place bets totalling RM 500 before winnings from that bonus can be withdrawn. The exact rollover requirements for each bonus are clearly stated when you claim the bonus on the Promotions.

Yes. Even during a self-exclusion period, any eligible cash balance (excluding bonus funds that have not met rollover requirements) can still be withdrawn to your Touch 'n Go eWallet, DuitNow, or FPX account. Contact the support team SCP 000 via live chat or email support@scp000.xyz to process this withdrawal. Our team will handle your request with full respect and without any attempt to persuade you to continue playing.

SCP 000 does not charge any fees for withdrawals. The amount you request to withdraw is the full amount you will receive. Payment providers such as TNG eWallet, DuitNow, GrabPay, and FPX generally do not charge fees for receiving funds into your account. However, if your FPX account (Maybank2u or CIMB Clicks) applies a receiving fee, that is the respective bank's policy and is not imposed by SCP 000.

Bonuses & Promotions

7 questions in this category

Welcome Bonus SCP 000 is a 100% match bonus on a new member's first deposit, up to a maximum of RM 500. This means if you deposit RM 100, you'll receive an additional RM 100 in bonus funds — giving you RM 200 to play with. The bonus can be used across all game categories including Sports Betting, Live Casino, slots, lottery, and esports. The minimum deposit to claim the bonus is RM 30. Reasonable rollover requirements and a clear validity period will be stated at the time of claiming.

Once your account SCP 000 is active and your email is verified, log in and go to the "Promotions" or "Bonus" section in your account dashboard. Click on the Welcome Bonus and select "Claim". Then make your first deposit (minimum RM 30) using any accepted payment method — TNG eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX. The bonus will be credited to your account immediately upon successful deposit. Each player is eligible to claim the Welcome Bonus once only.

The rollover requirement (also known as wagering requirement) is the total amount you need to bet before bonus funds can be converted into withdrawable cash. For example, a RM 100 bonus with a 5x rollover means you must place bets totalling RM 500 using the bonus funds before they become eligible for withdrawal. The exact rollover requirement varies by bonus type and is clearly stated on each offer on the Promotions. You can check your rollover progress at any time through your account.

Active members SCP 000 enjoy a wide range of ongoing promotions throughout the year: weekly cashback on Sports Betting (including EPL and Malaysia Super League), daily reload bonuses for Live Casino, special offers during major Malaysian sporting events such as the Thomas & Uber Cup, SEA Games, and MPL esports matches, plus exclusive rewards for loyal lottery players. All offers can be viewed and claimed via the Promotions in your account.

If a bonus expires before the rollover requirement is met, any remaining unqualified bonus balance will be automatically removed from your account. However, any winnings already generated from wagering with bonus funds that met the rollover requirement before expiry will remain in your cash balance and can be withdrawn. Each bonus has its own validity period — check the expiry date before claiming any bonus. For more details, visit the Promotions our team.

Yes, SCP 000 has a referral program for existing members. You can find your unique referral code under the "Profile" or "Refer a Friend" section in your account. When a friend signs up using your referral code and makes their first deposit, both you and your friend will receive a referral bonus. The terms and value of the referral bonus may change from time to time. Check the Promotions section in your account for the latest details on the active referral program.

This depends on the type of bonus you claimed. Welcome Bonus SCP 000 can be used across all game categories including EPL and Malaysia Super League sports betting, live casino, slots, lottery, table games, and esports. However, certain category-specific bonuses (such as sports cashback bonuses or casino reload bonuses) are only applicable within their designated game category. The terms of use for each bonus are clearly stated at the time of claiming. Check the Promotions for full details on each offer.

Games & Betting

7 questions in this category

SCP 000 offers a full suite of games on one platform: Sports Betting (EPL, Malaysia Super League, badminton, tennis, Formula 1, and more), Live Casino (baccarat, blackjack, roulette, dragon tiger, sic bo with real dealers via live video streaming), Slots (hundreds of titles from leading providers with RTP displayed transparently), Lottery, Table Games, and Esports (MPL Malaysia, Mobile Legends, DOTA 2, CS:GO, and others). One account gives you access to all these categories.

RTP (Return to Player) is the percentage of total wagered money that a game is theoretically expected to pay back to players over time. For example, a slot with 96% RTP means that for every RM 100 wagered, RM 96 is returned to players on average over the long run. RTP is calculated across millions of spins — not within a single session. SCP 000 displays the RTP of all slots transparently. Keep in mind: a high RTP does not guarantee winnings in a short session — it is a long-term statistical figure.

Yes, SCP 000 offers live in-play betting markets for all major sporting events, including EPL matches, Malaysia Super League, Thomas Cup badminton, tennis Grand Slams, Formula 1, and MPL Malaysia esports. Live betting odds update in real time as the match progresses. You can place bets while the game is underway, making it a more thrilling experience as you back your favourite team.

Yes, all Live Casino games SCP 000 — including baccarat, blackjack, roulette, dragon tiger, and sic bo — can be played entirely on an Android or iOS smartphone with no app download required. Our platform uses HTML5 technology optimised for mobile screens, ensuring smooth dealer video streaming and responsive game controls even on smaller screens. A stable internet connection (4G or Wi-Fi) is recommended for the best streaming experience.

SCP 000 offers an extensive esports betting market, covering the most popular titles in Malaysia and Southeast Asia: Mobile Legends: Bang Bang (MPL Malaysia), DOTA 2, CS:GO / CS2, League of Legends, Valorant, Free Fire, and PUBG Mobile. Esports betting markets include match winner, handicap, total maps, and more. Follow the MPL Malaysia tournament and back your favourite local teams with exciting wagers.

Table Games Section SCP 000 offers high-quality digital versions of classic casino games including baccarat, blackjack, roulette, poker, pai gow, and traditional Asian games such as sic bo and fan tan. Unlike Live Casino, table games use digital graphics and can be played at your own pace without real-time pressure. Ideal for players who want to practise strategy or enjoy games at a more relaxed tempo.

Yes. SCP 000 only uses games from licensed software providers that have been independently audited by third parties to ensure fair play. All slots use certified Random Number Generators (RNG) to ensure every spin is independent and unpredictable. Live casino games use real physical tables with dealers visible in real time via live video — there is no room for manipulation. The RTP of each slot is disclosed transparently within the respective game information.

Account Security

6 questions in this category

SCP 000 uses 256-bit SSL encryption — the same security technology used by Maybank, CIMB, and world-class financial institutions — to protect all communications between your device and our servers. Your password is stored in hashed form that cannot be decrypted, and your personal data is protected in accordance with international data protection standards. Player funds are held in accounts separate from the company's operational accounts to ensure the safety of your funds at all times.

Log in to your account SCP 000 your account, go to Account Settings, then select the "Security" section. Click "Enable Two-Factor Authentication" and verify your Malaysian phone number (+60) via the OTP code we send you. Once activated, every new login attempt will require a 6-digit OTP code sent to your phone number. We strongly recommend all players enable 2FA, as it provides a highly effective layer of protection even if your password becomes known to someone else.

Always make sure the URL in your browser is correct scp000.xyz before entering your password. Watch out for look-alike spellings: scp-000.xyz, scp0000.xyz, or scpOOO.xyz (using the letter O instead of the number 0) are examples of phishing domains. Make sure the lock icon (🔒) is visible in the address bar, confirming a valid HTTPS connection. SCP 000 will never send login links via unsolicited SMS or email. Our staff will never ask for your password or OTP through any channel.

Take immediate action: (1) Change your account password right away using the "Forgot password?" feature if you can still log in via your registered email. (2) Contact our support team SCP 000 via 24-hour live chat or email support@scp000.xyz to report the situation and request a temporary account freeze. (3) Review your transaction history for any activity you do not recognise. (4) Change the password of the email account linked to your SCP 000 account. Our security team will investigate and take appropriate action promptly.

No. SCP 000 will not occasionally request your password, OTP code, or any account security information through any channel — including live chat, email, SMS, or phone. If anyone claims to be an SCP 000 staff member and asks for such information, it is a fraudulent attempt. Do not provide any information. Report the incident to our official support team via scp000.xyz (not through any link you received). We will investigate promptly.

SCP 000 does not sell or share your personal data with third parties for marketing purposes without your consent. Your data is only shared with service providers necessary for platform operations (such as payment processors handling deposits and withdrawals) and as required by law. For full details on how we handle your data, please read Privacy Policy ours, stated transparently.

Responsible Gaming

6 questions in this category

SCP 000 provides six free responsible gambling tools for all members: (1) Deposit Limit daily/weekly/monthly, (2) Loss Limit daily/weekly/monthly, (3) Session Time Limit per session or daily, (4) Self-Exclusion Break from 24 hours to 1 month, (5) Self-Exclusion from 6 months to permanent, and (6) Activity Reminders in real time. All these tools can be activated under the "Responsible Gaming" section in your account settings. For more information, visit the Responsible Gaming our team.

Self-Timeout is a temporary break option ranging from 24 hours to 1 month. You can return to playing automatically once the timeout period ends. Your balance remains safe throughout the break. Self-Exclusion is a more serious step, ranging from 6 months to permanent — once activated, it cannot be reversed or shortened, even at your own request. This is a safety feature designed to protect you during vulnerable moments. Choose self-exclusion if gambling has become a serious problem in your life, and self-timeout for a regular break.

Early warning signs to watch out for: persistently chasing losses, betting with money meant for essentials like rent or food, going into debt to keep playing, hiding gambling activity from loved ones, being unable to stop even when you want to, neglecting work or family, and feeling stressed or guilty after playing yet still returning. If you recognise yourself in any of these signs, the Responsible Gaming we provide guides and support that can help.

There are several support channels available: (1) SCP 000 Support — 24-hour live chat or support@scp000.xyz to activate self-control tools or self-exclusion immediately, (2) Talian Kasih 15999 — the Malaysian Ministry of Women, Family and Community Development, operating 24 hours a day for psychosocial support including problem gambling issues, (3) Department of Social Welfare (Jabatan Kebajikan Masyarakat / JKM) — nationwide family counselling services, (4) Public hospitals — counselling and psychology services. Seeking help is a sign of courage, not weakness.

SCP 000 enforces a strict minimum age of 18 through date-of-birth verification at registration and MyKad verification during the KYC process. Any account suspected of belonging to an underage individual will be suspended immediately. We encourage parents to use parental control software on devices accessible to children and to ensure children do not have access to payment methods such as TNG eWallet or DuitNow that can be used without your knowledge. If you suspect misuse by an underage individual, contact our support team immediately.

Yes, completely safe. Player funds SCP 000 held in a separate account from the company's operational funds. During any self-pause or self-exclusion period, your balance is not affected. Eligible cash balances can be withdrawn to your TNG eWallet, DuitNow, or FPX even during a self-exclusion period — contact our support team to process the withdrawal request. We will handle your request with full respect and without any attempt to persuade you to continue playing.

Why SCP 000 Is the Best Platform for Malaysian Players

Six key advantages that answer the question "why SCP 000?"

Fastest Deposits & Withdrawals

Deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX — all processed in under 2 minutes. Winnings withdrawals to your e-wallet are processed in 5 to 15 minutes. No hidden fees, no long waits, all in Malaysian Ringgit (MYR).

Bank-Grade Security

The same 256-bit SSL encryption used by Maybank and CIMB protects every session you have on SCP 000. Passwords are stored in hashed form that cannot be decrypted. Two-factor authentication (2FA) is available as an additional layer of robust protection.

Malaysia's Best Bonuses & Promotions

100% Welcome Bonus up to RM 500, weekly Sports cashback, daily Casino reload bonus, and special offers for major Malaysian events such as the Thomas Cup, Super League, and MPL esports. All bonuses come with clear and reasonable rollover requirements.

24-Hour Bahasa Malaysia Support

Support team SCP 000 who are fluent in Bahasa Malaysia are available 24 hours a day, 7 days a week. Whether you have questions about bonuses, deposit issues, or need guidance on a game, our live chat typically responds in under 10 minutes — in the language you are most comfortable with.

The Most Complete Game Selection on One Platform

EPL and Malaysia Super League Sports Betting, Live Casino with real dealers, hundreds of slots, table games, lottery, and MPL Malaysia esports — all in one account SCP 000. No need to register on separate platforms for different game types.

Responsible Gaming Commitment

SCP 000 provides free responsible gaming tools — deposit limits, loss limits, self-timeout, and self-exclusion. Our support team is trained in responsible gaming matters and is committed to helping Malaysian players stay in control and play safely.

Complete Guide

The Complete Guide to Using SCP 000 — From Registration to Winning

This FAQ page is here to help Malaysian players — whether you've just signed up or have been with SCP 000 — getting answers quickly without needing to contact support for every small matter. We believe a good platform is a transparent one — and transparency starts with providing clear, complete information to every player.

Based on questions most frequently asked to the support team SCP 000, we have compiled over 50 questions and answers across seven main categories. If your question is not answered here, do not hesitate to reach out to our live chat support, which operates 24 hours in Bahasa Melayu with a response time of under 10 minutes.

About the SCP 000 Platform — Who We Are

SCP 000 is an online betting platform built specifically for Malaysian players. From a fully Malay-language interface and local payment methods like Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, to betting markets covering Malaysia's most popular sports — EPL, Liga Super Malaysia, badminton, and MPL e-sports — everything reflects our commitment to building a platform that truly works for you.

Our platform offers a complete range of game categories: sports betting with live in-play markets, Live Casino with real dealers via high-quality video streaming, hundreds of slots with transparently stated RTP, digital table games, lottery, and e-sports. All accessible with a single account SCP 000 from your smartphone without needing to install any app.

How to Contact SCP 000 Support

While this FAQ page aims to address as many questions as possible, we understand that some situations call for more direct, personalised assistance. The support team at SCP 000 who are fluent in Bahasa Melayu, ready to assist through three main channels.

  • 24-Hour Live Chat: The fastest way to get immediate assistance. Click the live chat icon at the bottom right of the platform to start a session with one of our support agents. Response times are typically under 10 minutes, even in the early morning or late at night. Best suited for technical issues, deposit problems, or bonus enquiries.
  • Email support@scp000.xyz: For more detailed enquiries or those requiring supporting attachments (such as screenshots of a deposit issue). We respond to emails within 2 to 4 hours. Include your account username and full details of your query for a faster response.
  • FAQ Page (this page): For general questions about registration, deposits, withdrawals, bonuses, security, and responsible gaming. Use the search function at the top of the page to find answers quickly. This page is updated regularly based on player feedback.

Starting Your Journey at SCP 000

If you're just getting to know SCP 000 and are still deciding whether to sign up, here is a quick overview of what to expect. Registration is completely free and takes less than 2 minutes. All you need is your full name, an active email address, a Malaysian phone number, and your date of birth.

Once your account is active, make your first deposit using Touch 'n Go eWallet — which most Malaysians already have on their phones — or via DuitNow through banking apps like Maybank2u or CIMB Clicks. The minimum deposit is just RM 20, and if you deposit RM 30 or more, you're eligible to claim the Welcome Bonus of up to RM 500.

From there, the world of betting SCP 000 is open to you. Watch EPL matches while placing real-time bets, try your luck with a few rounds of slots from leading providers, or take a seat at a live baccarat table with a real dealer — all from your phone. When you win, request a withdrawal and the funds will arrive in your TNG eWallet or DuitNow within 5 to 15 minutes.

And if you have any questions along the way — whether a small one about how odds are calculated, or a more serious one about how to activate responsible gambling tools — this FAQ page and the support team SCP 000 who speak Bahasa Malaysia are always here for you. Welcome to the SCP 000 Malaysia player community.

Note: The answers in this FAQ page serve as general guidelines. For issues specific to your account, please contact our support team SCP 000 via live chat or email support@scp000.xyz for more accurate and personalised assistance. This platform is for users aged 18 and above. Play responsibly.

Useful Links
Register a Free Account Log In to Your Account View All Promotions Responsible Gaming Terms & Conditions Privacy Policy About Us
Most Popular Questions
Payment Methods
TNG eWallet DuitNow GrabPay Boost ShopeePay FPX

Min. deposit: RM 20  |  Min. withdrawal: RM 50

Question Not Answered?

Our Bahasa Malaysia-speaking support team is available 24 hours a day, 7 days a week.

Live Chat – response < 10 minutes
support@scp000.xyz

Still Have Questions? Contact SCP 000 Support

Our Malay-speaking support team is available to assist you 24 hours a day, 7 days a week

24-Hour Live Chat

The fastest way to get immediate help. Response time is under 10 minutes, even at midnight. Suitable for all types of enquiries and technical issues.

Active Now
Support Email

Send a detailed inquiry or attach proof of transaction to support@scp000.xyz. We respond within 2 to 4 hours. Include your account username for a faster response.

support@scp000.xyz
FAQ Page

Over 50 questions answered across 7 categories — account, deposit, withdrawal, bonus, games, security, and responsible gaming. Use the search box at the top of the page to find answers quickly.

50+ Questions Answered
SCP 000 Is Committed to Safe and Responsible Gaming

Platform SCP 000 intended for users aged 18 years and above only. We provide free responsible gambling tools including deposit limits, loss limits, self-exclusion breaks, and full self-exclusion to help you stay in control. If you or someone you know needs support related to a gambling problem, please contact Talian Kasih 15999 or visit the Responsible Gaming our team.

Know Everything You Need? Register for Free Now

Your questions are answered — now it is time to join over 500,000 Malaysian players at SCP 000. Register free in 2 minutes and claim your Welcome Bonus of up to RM 500.

Register for Free Now Already have an account? Log In

Platform for users aged 18 and above. Play responsibly. Subject to Terms & Conditions.

Bahasa Melayu